FAQ

Product Questions

Can Pebby work on carpet?

Pebby works on both carpets and flat surfaces.

 
 
Is Pebby water resistant?

Pebby Order Questions

Yes. Light splashes of water or accidental dips in shallow water bowls will not affect Pebby’s functionalities.

Can Pebby be used for cats and dogs?

Pebby was created for pets. The in-built laser was specifically designed with cats in mind.

What can Pebby do?

Pebby is a robotic ball that can be controlled from a mobile app. It has an in-built camera, laser, two-way audio functions, and an auto-play mode. The PebbyCollar™ is a smart activity collar that can be connected to Pebby to allow you to track and monitor your pet’s behavioral levels.

How long does the battery last?

Pebby: A single charge can provide 1.5 hrs of optimal playtime. When Pebby is awake but not in use, it automatically goes into idle mode, saving battery power consumption for up to 12 hrs. PebbyCollar™: A single charge can last between 8-12 days.

What key features does the Pebby Camera have?

The Pebby camera is an interactive wifi pet camera for pet owners. It features a 1080p wide angle fisheye camera video, a 2 way audio + (Mic), a built in laser and night vision (LED headlights).

With Pebby camera you can watch, and play with your pets from your smartphone. The Pebby app for iOS and Android also lets you share real-time access to your pet with your friends, family, or members of the Pebby community.

How was the Pebby Camera product conceived?

Pebby is actually a toy for you and your pet, which we call it the world’s first smart companion for pets.

Pebby camera product was conceived because we understand the pain and difficulties that pet owners face when it comes to leaving their pets at home, and we want to create something which could serve as a bridge for pets owners and their pets to stay connected even while they are miles apart.

Order Questions

Do you ship internationally?

Yes, we ship our products worldwide.

Wish to place a bulk order

Please contact us at [email protected] with your inquiries and we will get back to you within two working days.

 
 
How long can Pebby last? Does it have a warranty?

Pebby comes with replaceable and interchangeable inner and outer caps that allow you to upkeep the condition of the ball in the long run. Our products come with a 1 year limited warranty and a return policy for any manufacturing defects.

How long can Pebby last? Does it have a warranty?

Pebby comes with replaceable and interchangeable inner and outer caps that allow you to upkeep the condition of the ball in the long run. Our products come with a 1 year limited warranty and a return policy for any manufacturing defects.